11 ) What is the cancellation policy?
We hate to cancel or postpone our walking tours, but in case we do, this is how it works:
See our Terms and Conditions for more information.
Cancellation and Refunds
(a) Bookings can only be cancelled by the Participant by giving written notice to the Company at least 48 hours before the original tour date.
(b) The Rocks walking tour will not proceed should the Company decide that the weather makes the participation in the tour unsafe, or for any other reason, at the absolute discretion of the Company.
(c) Should the walking tour not proceed then Participants will be re-booked at the earliest possible time at the convenience of the Participants taking into account available places.
(d) There will be no refund of a ticket by the Company except in accordance with these terms or as agreed in writing by the Company. Refunds will only be made to the person who purchased the ticket from the Company.
(e) The Company reserves the right to cancel or vary this service in any way without notice. However, reasonable effort will be made to maintain arrangements as advertised.
*Please note that tours may be rescheduled if there are not at least 6 people booked on a tour.